Charter

A city official provides information on the Charter agreement.

“They’ve been bringing not only the local manager but also vice presidents, and listening to us and also responding very quickly to customers’ concerns,” says Shumway. “Not that they solved all of them – because they didn’t.”

“If we can get an agreement for annual review, I think we’re willing to go forward at least to reconsider a franchise agreement with them,” says Shumway.

“Since this company has taken over, the service is just – almost zero,” says Vitale. “People just aren’t getting what they’re paying for and it doesn’t seem to be a concerted effort to expedite doing whatever they have to do to put this stuff in order.”

Charter representatives could not immediately be reached for comment.

UPDATE: A Charter Communications spokesman says in an email that all Charter services were restored shortly before 7 p.m.    Original Story: Charter Communications has released a brief statement on the internet service problems experienced by customers across southeast Wyoming...

The franchise agreement between the City of Laramie and the city’s current cable provider, Bresnan Communications, LLC is up for renewal later this year.

The Cable Interrupt that uses local cable channels to notify Albany County residents during emergency situations was successfully tested yesterday after over a month of it not working properly.